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[2025 Event] Christmas Wonderland

Compared to previously it wasn't a patch. Wishmas express was waste of lights as too light. Hot chocolate factory was poor and castle of dreams was not as good.
 
Like for kids the price for the Santa experience was spot on as for the money they got to sing along with and play games with the elf’s and got to meet the big guy himself.
You also got to pick a present from the workshop which if you brought from the shop would have cost roughly £4 to £6 and the hot chocolate with the extras was worth £4-£5.
The problem was they were changing the same for adults which really upset a lot of parents when at the end you had to pay for the photo and only getting hot chocolate or a tea/coffee if u didn’t like Hot chocolate.
The light trail just used props from previous years and was my bare and you couldn’t hear the story.
Like with the lights now up all year around the park I do wonder what will be done for this Christmas.
 
I can't comment on the previous years so only have last year to go off.
Definitely couldn't hear the story for the train.
 
Last year's event was poor in comparison to what we've had over the years. Bring back the Ice Skating and the proper light/train event on Polperro for starters.
 
Themeparksandy1981 said:
Like for kids the price for the Santa experience was spot on as for the money they got to sing along with and play games with the elf’s and got to meet the big guy himself.
You also got to pick a present from the workshop which if you brought from the shop would have cost roughly £4 to £6 and the hot chocolate with the extras was worth £4-£5.
The problem was they were changing the same for adults which really upset a lot of parents when at the end you had to pay for the photo and only getting hot chocolate or a tea/coffee if u didn’t like Hot chocolate.
The light trail just used props from previous years and was my bare and you couldn’t hear the story.
Like with the lights now up all year around the park I do wonder what will be done for this Christmas.
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We went on Christmas eve and we found that the santa experience in the grotto was up to the usual standard. The sing along and games was disorganised and the elves/staff didn't interact very well. Got the feeling that they didn't want to be there. Shows were poor in comparison to previously on both the main stage and falls theatre.

Upon arrival, even though we were booked in with tickets, had to ask for the hot chocolate experience tokens. My seven year old loved the reindeer food experience. This was taken away and the whole experience wasn't great. Hot chocolate was very lacking, tables were not being cleaned. We had to clean a table to sit down and looked very grubby. The light trail on the train was barely visible and you could not hear the soundtrack.

Presents were very much geared up for boys in the grotto and were of a poundland standard. They told us that this year, the supplier substituted most of the girls presents with boys so there was very little and therefore for girls was more baby toys. You can only have so many colouring pens. The cost of £30 to do the grotto experience is quite steep given how it had been cutback from previous years. We did get the santa book to add to the other two we have at home.

I would say the only benefit was having frontier falls open. If we weren't passholders it would have been massively overpriced. I think if they increased the price for children and re-instated some previous attractions, it would be better value for money. Giving a £5 voucher for the gift shop would have been better value.

We have been every christmas since it re-opened after covid. I have to be honest, if they charge the same or more this year, we may have to break with our tradition of attending on christmas eve. Christmas eve was very quiet. The snow around the main stage was good. 2023 light experience was a million times better and worth the upcharge.

We are hoping that this year, they could open a bit more of the park such as dodgems as ice skating, and the park to frontier falls. Maybe asking too much for vikings to open also and some rides are temperature restricted. There have been a lot of down time with Accelerator being closed due to the temperature. It is noticable that the park is significantly reducing the quality of the events and the marketing is not up to the standard it was a couple of years ago.
 
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