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sounds awful. glad we're.giving this a miss.So. Went today.. ill try to be fair but what a shambles.
Weather was atrocious/ not a lot the park can do. But upon opening at 10:30 it took until 11:15 to scan in maybe 200 people.
Get the birthday bag thing - turns out you need to attend different shows to get the sweets for the bag.
Chaos after each show - it’s raining hard, cold. Kids crying everywhere.
One of the “events”‘is at the 4d cinema - there’s a sign outside saying show every 15 mins.
Nothing else.
About 35 of us wait 40 mins in the indoor area - nothing.
Eventually a staff member comes past and says we need to use the exit
Sigh.
We go to the exit, there’s a member of staff inside who tells us the show is only twice a day and it’s 2.5hrs for the next one. They just didn’t do the signage yet.
Onto the castle for “cupcake” making.
The room is freezing. It’s dark (only a dark blue light) - you can’t see a thing.
The cupcakes are pre-Iced. The decorations are just regular sweets -wrapped still.
My girl just ate the cake as it came.
Soft play was supposed to be closed 12:45-13:30 but at 13:30 we’re told it’s going to re open at 2:30 as the staff went late for their lunch.
Sigh again.
Off to Sodor cafe to warm up.
We order a jacket potato. There’s 3 left.
After 15 mins we’re like - where is the potato?!
They gave our order to the wrong person. Who despite not ordering a potato accepted and started eating it anyway.
No potato’s are left.
We were told they couldn’t refund , as we paid on Apple Pay (this is false) and we could have a substitute to the same value - but all other hot options were more expensive. And we had to pay the difference.
We just left at this point.
To be fair we are only going for Rory I think we have the biggest fan going. Am I right in thinking the event is only a few hours at most? How does the birthday bag work and where do you pick it up from ?Well the weather is better so there’s that at least.
Forgot to mention however - accelerator was closed. Temperature under 5 degrees means it won’t open we were told. So expect the same tomorrow
Bag is collected from the main Thomas land shopTo be fair we are only going for Rory I think we have the biggest fan going. Am I right in thinking the event is only a few hours at most? How does the birthday bag work and where do you pick it up from ?
Thank you !Bag is collected from the main Thomas land shop
What do you mean?Gutted was gonna take my son today but it won’t let you book on the day now.
If u go on the tap app today’s date is blanked out. My son had a crying fit so took him anyway and it’s sold out. The main car park is nearly fullWhat do you mean?
Just same as last April then just a different nameThe event looked like it took 5 mins to put together.
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I'm assuming you're an annual pass holder? There are no rules to when you can pre-book, unless they've changed the policy this year. We've booked on the day many times before!If u go on the tap app today’s date is blanked out. My son had a crying fit so took him anyway and it’s sold out. The main car park is nearly full
Unfortunately I’m inclined to agree. Would’ve been better just to have a standard Thomas land open with no frills. The additional “event “ can’t be driving any extra traffic and just looks so embarrassingThe event looked like it took 5 mins to put together.
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I was informed that with the amount of rides available they couldn’t let any more guests into the park but as I didn’t get there to 2pm they let me in as some guests had left. If it was this morning they wouldn’t have let me in but I booked for next Sunday as I got 2 gold tickets which my sister is gonna use.I'm assuming you're an annual pass holder? There are no rules to when you can pre-book, unless they've changed the policy this year. We've booked on the day many times before!
We are booked in for tomorrow, not so optimistic now as I was for a nice day