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The Big restart is really just a big training day for new staff or ride operators been moved to a new area so they can put there training into action.There are some bizarre things at the minute. They are having a restart event but the marketing to be nice. I think this says they don't the park is ready to reopen.
Now we have a new app coming that is being released before it's ready. They are having poor feedback at the minute on the back of weak Halloween, Christmas and February half terms. So weak most of the bloggers stayed away from the park as far as I can see.
The annual passes are cheap compared to other parks, but feeling quite negative. Hopefully park operations won't be as bad as social media posts are suggesting. This is a great park and if they are doing things when it's not ready to open or in case of the app to be released. It should be tested before release.
Also the annual pass holder day starting last year, no longer mentioned. Also last minute announcements. Seems they are focused on seeing what other parks are doing before announcing what they are doing. Why not lead the way.
There is that also. Seems like a massive own goal. Even in the half term event the cafe closing an hour early… madnessI'd buy more food on park if the options didn't close some of the more appealing options before the rides (Many a time I have wanted to grab a pizza before leaving to find the food options are closing up to 2 hours before close...)
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Have to say I agree, the events are largely looking like an event with a dj and not much else. Very unappealing The dropping of the two best events fiestival and vikings are a disappointment. Whilst I love the 80's not sure that they can do too much away from the stage. The lack of information and the fact that they are seemingly repeating the february half term in may is not great. There are a lot of Thomas events including Statfold which will involve real trains, so very much competion out there locally.Very disappointed with the park. Last night I looked to book on our passes a zoo only day but wasn't able to book (I now see why after today's email). So I contacted the social media team & they've informed me they are no longer offering the Zoo only days! Yet, as of this morning it was still green on their website stating it was open from 10-3 for the day.
I have since put in a complaint. Our passes expire on 12th March & after this, the awful February half-term event & the poor event line-up this year, really having to have a think if it's worth renewing! I also added to the complaint how poor it was to offer new pass holders a discounted £75 pass but my renewal will be considerably more than that!
Seems like the park have done a lot of good in recent years but something seems off this year with them!